PRIVACY POLICY & TERMS OF USE

This Privacy Policy and Terms of Use (the “Agreement”) governs the access or use of the websites for Skyland Camp for Girls, Incorporated, Skyland Retreat, and Skyland Equine Coaching and Experiential Learning (collectively, “Skyland“).  All access or use of the websites sponsored by Skyland (individually and collectively hereafter “Website”), is subject to this Agreement. By accessing or using our Website, you signify your acceptance of this Agreement. If you do not agree with the terms of this Agreement, please do not access, use or submit any personal information to us through our Website.

I. Introduction.

As part of its business, Skyland may gather personally identifiable information on its Website as well as anonymous data regarding the Website and your activities on the Website.  Our Privacy Policy and Terms of Use is designed to assist you in understanding how we collect and use the personal information you provide to us, the anonymous data we collect, and to assist you in making informed decisions when using our Website.  This Privacy Policy does not apply to any offline data collection or practices of Skyland.

II. Definitions and Contact Information.

As used in this Privacy Policy, “we”, “us”, and “our” refers to Skyland, and the “Website” refers to www.skylandcamp.com, www.skylandretreat.com, www.skylandequine.com, and subdomains and any other site on which this Privacy Policy appears.  Similarly, “you” refers to the consumer or user of the Website.

If you have questions or complaints regarding our privacy policy or practices, please contact us by phone at (828) 627-2470, e-mail at mailbox@skylandcamp.com , first class mail at P.O. Box 128, Clyde, NC 28721, or by facsimile at (888) 298-5711 (our “Contact Information“).

III. Jurisdiction and Foreign Persons.

By accessing or use of our Website, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth in the Agreement.  The Website is operated from servers located in the United States of America.  If you are located outside the United States and accessing the Website, please be aware that information you provide on the Website is being transferred to and stored in the United States. The Website’s personal information practices and the terms of this Privacy Policy may or may not comply with foreign law, so if you do not agree with this, please do not use the Website.

IV. What Information Do We Collect?

When you register for certain parts of our Website, such as (but not limited to) the Alumna “Record Update” section of the Website, we will collect certain personal information, such as your name, address, company or entity name, and email address. When you register for programs at Skyland or make a payment or donation to Skyland, we will collect information such as your name, company or entity name, email address and check/credit card information (collective, “Registration Information”). We may retain any information voluntarily provided by you. If your personal information or Registration Information changes and you wish to update it, or you wish us to delete your personal information or Registration Information, you can make changes and requests for deletion by contacting us via the Contact Information above.

Additionally, Skyland may collect Website use information, such as what pages site users access and visit, or what browsers site users utilize to access the Website, on an anonymous and aggregate basis as you and others browse our Website.  This information is used to give us a better understanding of how the Website is being used by and to provide better service to users. Whenever Skyland collects personally identifiable information about you, it reserves the right to use that information for marketing Skyland and its various activities. Skyland may use the personally identifiable data collected to undertake a variety of marketing activities including, but not limited to, email, direct mail, site personalization, telephone marketing and other digital and traditional methods of advertising and communication. Skyland does not sell or “monetize” personally identifiable data to third parties.

V. Personal Information You Choose to Provide.

1. Registration Information.  You will provide us with certain information about yourself, your family, and/or your credit card information when you register on certain parts of the Website, or register to become a donor.
2. Email Information.  If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
3. Website Use Information.  Similar to other commercial websites, Skyland uses a standard technology called “cookies” and server logs to collect information about how our Website is used.  Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after visiting Skyland’s Website.  We, and ad serving companies, may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
4. How Do We Use the Information That You Provide to Us?  Broadly speaking, we use personal information for purposes of administering and expanding our business activities, improving the content and quality of our services and the Website, and making available other products and services.  Occasionally, we may also use the information we collect to notify you about important changes to our Website, and new services and special offers we think you will find valuable. We may also use your information for billing, identification, and/or authentication purposes.  You may notify us at any time if you do not wish to receive these offers by contacting us via the Contact Information above.
5. Disclosure of Personal Information.  We may disclose your personal information if required: (a) by law or subpoena or if we believe that such action is necessary to comply with the law or legal process served on us or affiliated parties; (b) to protect and defend our rights and property, our Website, the users of our Website, and/or our affiliated parties, against any threat, whether it be to physical safety or property; (c) to take action against suspected fraud or illegal activities, regardless of whether we or our affiliated parties have been served with any legal process; or (d) to take action to prevent or respond to any violation of our Terms of Use.
6. What Are Cookies? A cookie is a very small text document, which often includes an anonymous unique identifier.  When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.  Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.  Some of our business partners (e.g., advertisers) use cookies that originate from their sites.  We have no access or control over those cookies. You can decide if and how your computer will accept cookies by configuring your preferences option within your web browser.  Use of the Skyland Website requires your acceptance of cookies.  Skyland does not permanently store personal or confidential information in cookies (although our third party advertisers may – and we take no responsibility for their actions).
7. How Do We Use Information We Collect from Cookies? As you browse, the Website uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.  Cookies, in conjunction with our server’s log files, allow us to calculate the aggregate number of people visiting the Website and which parts of the site are used most often.  This helps us gather feedback in order to constantly improve our Website and better serve Website users. Cookies do not allow us to gather any personal information about you and we do not store any personal information that you provided to us in your cookies.
8. Sharing Information with Third Parties.  We use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments.  Such third parties may have access to your personal information for use in connection with our business activities.  Notwithstanding the foregoing, the information we collect will never be shared or sold to other organizations for commercial purposes except to provide products or services you requested or unless we have your permission to share such information.
9. Website Postings. Our Website offers publicly accessible postings.  You should be aware that any information you provide in these areas becomes public information and may be read, collected, and used by others who access them.  We recommend that you do not post your email address or other personal information in these postings because this information is publicly available for anyone to see and unscrupulous third parties may use this information to form ‘spam’ lists or may otherwise misuse this information.  We are not responsible for the use or misuse of information posted by you in public postings by other users of the Website.
10. Notice of New Services and Changes.  Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by contacting us via the Contact Information above.
11. How Do We Protect Your Information?  The security of your personal information is important to us.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Skyland uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website.  Please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
12. How Can You Access, Update, Amend or Delete Your Information?  You may request access to, update, or make corrections to all your personally identifiable information that we collect online and maintain in our database, amend, or request that we delete/remove such information by contacting us via the Contact Information above.
13. What About Other Web Sites Linked to Skyland?  We are not responsible for the practices employed by websites linked to or from our Website nor the information or content contained therein.  Please remember that when you use a link to go from our Website to another website, our Privacy Policy and Terms of Use are no longer in effect.  Your browsing and interaction on any other website, including websites which have a link on our Website, is subject to that website’s own rules and policies.  Please read over those rules and policies before proceeding.
14. Children’s Privacy.  If you are under the age of 13, we ask that you only access our Website when accompanied by your parent or guardian.  The Website is not intended for, or directed to, persons less than 13 years of age. Skyland will not request any information from a person younger than age 13, in compliance with the Children’s Online Privacy Protection Act of 1998, as amended (“COPPA“) and will not knowingly accept personal information from a child younger than age 13 for any purpose without parental consent as required by law.
15. Submissions.  Suggestions, materials, or other intellectual property sent or transmitted to us via our Website are governed by the separate terms applicable to such materials identified at the time of submission (if any).  All such items shall be deemed to be non-confidential, and we shall have no obligation of any kind with respect to such items and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products or services that incorporate them.

VI. Material Changes to Agreement.

Skyland may make material changes to this Agreement from time to time and such changes will be posted on the Website.  Therefore, you should periodically visit this page to view the current Privacy Policy and Terms of Use.  Continuing to use the Website following any revisions to this Agreement will mean you accept those changes.

VII. Discrimination Statement – Use of National Forest Land.

Skyland activities on the Pisgah National Forest are authorized under a USDA Forest Service Permit which requires notice of the following:

The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD). USDA is an equal opportunity provider and employer.